TLDR: Make sure remote audio recording is enabled in RDC.
After months of struggling with this problem, I’m very grateful to this thread for pointing me in the right direction.
Issue: While working in my virtual machine, I usually have Teams open in the VM. When receiving a call, my Teams audio would work, but not the microphone.
Working from home with kids is full of distractions.
Lawrence has been walking for a couple months now. He likes banging on my office door a few times per day. Very determined for his age, he won’t stop until I open the door. When I do, his little grunts turn into a big smile. He takes me by the hand to lead me into the living room, or into the kitchen, or just back-and-forth to nowhere in particular. If I leave my office door open in the evening, Lawrence likes to slip in and press a button on my keyboard to flash on the sleeping monitors.
The other night, while wrestling Calvin into bed, he hopped up into my office chair and started hacking away at my keyboard, “I’m working Daddy!” He even put on my headset and let me take a picture. I have to lock the office door while I work because, unlike Lawrence, Calvin can reach the handle and feels at liberty to barge in anytime he wants to play.
In April, I left a salaried job to start freelancing. One reason for the change was to work on my own terms, to spend more time with the kids. More time with the kids isn’t all time with the kids though. There are still trade-offs. The freelancing still needs to be done. It’s hard to say “No, Daddy can’t play right now. Daddy has to work,” but it’s necessary at times.
Calvin and I have this script: I ask “Why does Daddy have to work?” and Calvin responds, “To make money.” I ask “Why does Daddy have to make money,” and Calvin responds, “To buy Calvin toys!”
This is a partial and inaccurate truth. I’m not sure how to best correct it.
I’ve been on leave helping take care of my son for the last months, so I haven’t written anything for a while.
Time away from work has been refreshing, though I do feel like I’ve let down the fans.
Dear IamJoshKnox fanbase – Returning to work, your flood of messages in my inbox, your handwritten notes of gratitude, your trending of the #WhereIsIamJoshKnox hashtag on twitter were all incredible moving. To the thousands of fans out there (or is it millions? …are fans even something you can count?), I say thank you for your consistent support and encouragement.
Example of handwritten notes of gratitude
I feel like I owe you all an account of what I’ve done these past months and what I’m looking forward to.
What I’ve Done – Parental Leave
Parental leave was a joyful time bonding with my son and watching him grow. Every day consisted of multiple meal-times, nap-times, and diaper changes – though not always in that order. It taught me so much.
Meal-times taught me Persuasion.
Nap-times taught me Patience.
Diaper changes taught me Persistence.
Patience, Persistence, and Persuasion – the three P’s of parenting (at least the ones that don’t involve bodily functions). Fortunately, these skills are also exceedingly useful in the workplace.
What I’m Looking Forward To
Learning What’s New
During my leave, a whole new version and Platform updates were released for Finance and Operations. I’m looking forward to digging into these new features (and writing about them here…for the fans🙂
DynamicsCon
Mark your calendars for September 9-10: DynamicsCon is a first-of-its-kind, FREE virtual learning experience for Microsoft Dynamics 365 (D365) & Power Platform users and professionals. Having been away from the community for so long, I’m really excited about engaging with other Dynamics users during this virtual user group event.
Regular Work
Coming back from paternity leave is a return to normalcy. There’s tons of Dynamics implementation work to do, and we’re getting back into the swing of things. I’m glad I have a really good assistant.
There is so much good content on the internet *insert shocked emoji*. Resource Roundup is a series to organize links, ideas, and advice around a specific topic.
We’re Working From Home. We’re using Teams. Virtual meetings are more and more a part of the modern workplace. Here are some resources with suggestions on how to make them more effective.
Leave it to the makers of PMBOK®to provide a nice 2×2 grid about how to best meet across time and space. In all seriousness, I think this is an important insight. Technology makes it so easy to have a virtual meeting – but the first question should be is a virtual meeting appropriate to the common objective, especially considering the time and place constraints of the participants.
I like this article because it highlights that a key to making meetings great happens before and after the meeting itself. Setting a clear agenda and getting alignment before the meeting helps clear roadblocks to the real, necessary conversation that needs to take place during a meeting. Water-cooler talk after a meeting is an important part of processing its contents. Because virtual meetings don’t have physical water-coolers, it can be valuable to formalize water-cooler time as the ending structure of a virtual meeting.
A solid list of virtual meeting “don’t”s. The don’t I most enthusiastically agree with is “Don’t ask open-ended questions to everyone”. Addressing questions to specific people is better for virtual calls because 1) It increases engagement and 2) It avoids the awkward virtual meeting pause where nobody responds, then multiple people respond, then nobody’s quite sure who should start talking and who should stop talking. These are two social problems where virtual meeting technology is still lacking behind face-to-face meeting technology.
Matt has also created a fantastic guide to MS Teams etiquette. I embrace his effort to try to formalize best-practice social conventions for the new online communications technology.
Turning on your video camera during virtual meetings helps create connection with others, and also helps you monitor your own focus. I appreciate this article for highlighting that we shouldn’t be afraid to turn on our cameras at home just because we’re not dressed for the office. “Work From Home official video dress code is ‘Casual But Not Pajamas’.”, with an encouragement to bathe in the morning is a pretty good mantra.
After bathing, good lighting and an elevated the camera angle are simple things that go a long way to improving the video experience.
There is so much good content on the internet *insert shocked emoji*. Resource Roundup is a series to organize links, ideas, and advice around a specific topic.
As regular readers will know, I’m a big fan of shortcuts. They are also useful in Microsoft Teams. Below is a helpful hotkey list put together by cheatkeys.com
Live Captions
When you click the ellipsis during a meeting, you may notice a new (preview) feature called “Turn on live captions”. Clicking this provides automated captions at the bottom of the screen. These captions are only available in English, and will only be privately visible to you (ie not visible to every one else in the meeting).
Teams Windows Application vs Web Application
If you are reading this, you probably have the Teams windows application (and you might even have the Teams ios or android application). But you can also access teams in any web browser by going to teams.microsoft.com.
One current advantage of using the web application is that you can have multiple instances of Teams open in multiple tabs (or on multiple monitors). Doing so allows you to use chat or access files while following a screen sharing meeting at the same time.
Augmented Reality
Harnessing the power of the Snap Camera, you can throw a little augmented reality into your Teams video calls. Full details on how to set it all up for Teams can be found here.
The Snap Camera comes from Snapchat, and basically adds an augmented reality filter to your computer’s camera then makes it appear to other applications that your camera plus the AR filter is a new camera that can be selected. To be honest, I found most of the filters to be rather juvenile.
Pizza in Microwave
This is actually a very useful filter, especially since my wife no longer lets me put my camera in the microwave following the incident.
Palm Tree Background
If I wanted a palm tree in my video background, I would just paint a palm tree on my back office wall.
Tie on Head
If I wanted to impress people with a tie on my head during video calls, I would just tie a tie on my head during my video calls.
Let me know when Snap Camera rolls out the Clean-Shaven-Face filter. Then we can start talking about Augmented Reality as a business essential.
There is so much good content on the internet *insert shocked emoji*. Resource Roundup is a series to organize links, ideas, and advice around a specific topic.
Writing has been hard this month. In the face of a global pandemic, blogging about business applications has felt…inconsequential. I’m privileged to be able to work from home. I recognize many people are working from home for this first time this month and it will be an adjustment. I feel for the many more people whose work cannot be performed from home (two-thirds of the labor force) and whose livelihoods will be most impacted by the current crisis.
I’ve worked from home for most of my career; it’s still been a difficult month for me. Everything inside my home office is the same, but the outside world is very different. It was incredibly validating to read the tweet below. I’ve reread it frequently over the past weeks.
100% of my team has been 100% remote as long as we’ve worked here, and all of us are having trouble concentrating this week. You’re not bad at working from home if all of this has made it hard for you to be productive.